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The Bureau

Examining the state of insurance
Pet · How pricing works

The wellness plan MetLife only sells through an agent

MetLife files two different pet wellness products: the $125–$575 scheduled tiers you can buy online, and a richer "standard preventive care" plan sold only through an agent, priced like real insurance instead of a coupon book. The filings show exactly what ticking that box does to your premium — including a 21–31% multiplier on the sick-care premium itself.

Health · Industry data

Where your health insurance money goes

Health insurers file a public, itemised accounting of every dollar they collect. In 2024, 87.4 cents of every major-medical premium dollar came back as claims — 70.1 on medical care and 16.8 on prescription drugs after rebates. Brokers took 2.2 cents, taxes 2.3, and 1.1 cents was all the insurer had left.

Home · Industry data

The problem with PURE: where 40 cents of every dollar goes

PURE's own homeowners rate filings assume 45% of premium comes back as claims. Chubb files 59%, Cincinnati 58%, the market 58%. Its annual statement shows where the difference goes: 40.2 cents of every premium dollar to underwriting expense, against 24.8 at Chubb and 30.9 at Cincinnati — and five straight years of underwriting losses anyway.

Industry data

Which insurance actually pays you back

Comprehensive health returns 91% of every premium dollar as claims. Mortgage insurance and earthquake cover return single digits. The same measure, run across every line of insurance sold in America, over eight years of experience.

Pet · California · CA

AKC is dropping its 365-day pre-existing coverage in California

AKC Pet Insurance's California policies lose their paid 365-day pre-existing condition buy-in on July 1, 2026, when Independence American folds the PetPartners program into its consolidated V4 product. The old manual priced the option at a 0.015 factor — about $11 a year. The new one doesn't have it.

Auto & home · How pricing works

You fixed your credit. Your insurer may still be pricing the old you.

Insurers price you partly on a credit-based insurance score, but in most states the law only makes them refresh it once every three years. If your credit improved after you bought the policy, you can spend years paying a rate built on the old you — unless you use a little-known right to demand a re-rate once a year.

Auto & home · How pricing works

The loyalty penalty: why you should shop your auto and home insurance

Auto and home insurers increasingly price loyalty as a cost — your tenure becomes a rating input that pushes your renewal up, because customers who have stayed for years are less likely to leave over an increase. Switching these policies is cheap and frictionless, which is exactly why shopping defeats it.

Pet · How pricing works

Why you can't shop your way out of a pet insurance rate hike

Auto insurers price loyalty as a cost and the fix is to shop every few years. Pet insurance has the same loyalty penalty — the same dog is rated 3x higher after years of enrollment — but pre-existing exclusions mean you usually can't switch your way out. That's why the carrier you pick on day one matters more than in almost any other policy you own.