Homeowners claim paid rates by group

54% of reported homeowners claims across 58 groups closed with a payment

Group

Companies

Paid rate

Closed paid

Closed unpaid

Reported

▶ TRAVELERS

87%

327,229

19,638

376,143

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
ST PAUL FIRE & MARINE INS CO	24767	87%	131,321	7,912	150,991
TRAVELERS CAS & SURETY CO	19038	87%	107,855	6,504	124,013
STANDARD FIRE INS CO	19070	87%	25,639	1,541	29,479
UNITED STATES FIDELITY & GUAR CO	25887	87%	23,362	1,402	26,853
TRAVELERS CAS INS CO OF AMER	19046	87%	14,459	869	16,614
TRAVELERS IND CO OF CT	25682	87%	7,252	430	8,321
NORTHLAND INS CO	24015	87%	6,458	382	7,409
TRAVELERS COMMERCIAL INS CO	36137	87%	2,487	145	2,849
FARMINGTON CAS CO	41483	87%	1,999	104	2,296
TRAVELERS PROP CAS CO OF AMER	25674	87%	1,904	109	2,177
TRAVELERS PROP CAS INS CO	36161	88%	1,587	90	1,812
ST PAUL PROTECTIVE INS CO	19224	87%	779	40	893
TRAVELERS CAS CO OF CT	36170	87%	634	33	726
TRAVELERS COMMERCIAL CAS CO	40282	87%	634	33	726
ST PAUL MERCURY INS CO	24791	87%	541	28	620
NORTHLAND CAS CO	24031	87%	185	9	212
ST PAUL GUARDIAN INS CO	24775	88%	133	7	152

▶ Universal North America Insurance Company

79%

11,371

771

14,341

▶ NATIONWIDE

78%

279,163

52,851

356,666

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
NATIONWIDE MUT INS CO	23787	78%	264,461	50,059	337,872
NATIONWIDE AGRIBUSINESS INS CO	28223	78%	8,440	1,598	10,783
NATIONAL CAS CO	11991	78%	2,814	531	3,594
NATIONWIDE INS CO OF AMER	25453	78%	2,814	531	3,594
NATIONWIDE GEN INS CO	23760	79%	615	108	774
SCOTTSDALE IND CO	15580	39%	19	24	49

▶ NAIC 10887

78%

968

1,241

▶ BERKSHIRE HATHAWAY

78%

35,402

4,888

45,471

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
NATIONAL IND CO	20087	78%	13,057	1,806	16,781
NORGUARD INS CO	31470	78%	11,693	1,572	14,925
AMGUARD INS CO	42390	78%	9,094	1,224	11,608
EASTGUARD INS CO	14702	76%	1,503	227	1,974
RSUI IND CO	22314	17%	14	24	83
UNITED STATES LIAB INS CO	25895	48%	29	19	60
US UNDERWRITERS INS CO	35416	30%	12	16	40

▶ CHUBB

75%

85,942

6,117

114,396

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
ACE AMER INS CO	22667	75%	19,405	1,377	25,928
FEDERAL INS CO	20281	75%	19,405	1,377	25,928
ACE PROP & CAS INS CO	20699	75%	15,524	1,101	20,742
PACIFIC IND CO	20346	75%	15,524	1,101	20,742
EXECUTIVE RISK IND INC	35181	75%	7,762	550	10,371
VIGILANT INS CO	20397	78%	5,233	349	6,702
CHUBB IND INS CO	12777	79%	3,089	189	3,910
CENTURY IND CO	20710	0%	0	73	73

▶ SELECTIVE

75%

4,413

1,215

5,901

▶ AMERICAN FINANCIAL GRP

73%

2,630

162

3,591

▶ National Security Fire & Casualty Company

73%

728

214

1,003

▶ CENTRAL MUT INS CO GRP

71%

3,381

1,123

4,750

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
CENTRAL MUT INS CO	20230	71%	2,840	943	3,990
ALL AMER INS CO	20222	71%	541	180	760

▶ WESTFIELD

70%

6,880

2,146

9,773

▶ WEST BEND INS CO

70%

9,421

2,690

13,448

▶ CLEAR BLUE FINANCIAL GRP

69%

11,798

3,036

17,016

▶ Motors Insurance Corporation

69%

25,994

5,585

37,526

▶ BROOKFIELD REINS LTD GRP

68%

34,470

10,715

50,496

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
AMERICAN NATIONAL PROP & CAS CO	28401	68%	33,880	10,426	49,518
ARGONAUT INS CO	19801	62%	363	145	583
AMERICAN NATL GEN INS CO	39942	57%	227	144	395

▶ THE HANOVER

68%

104,185

40,172

153,590

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
HANOVER INS CO	22292	67%	46,339	18,091	68,928
CITIZENS INS CO OF AMER	31534	68%	42,304	16,239	61,850
MASSACHUSETTS BAY INS CO	22306	68%	15,490	5,819	22,737
HANOVER AMER INS CO	36064	69%	52	23	75

▶ CSAA

66%

72,118

26,165

108,602

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
CSAA INS EXCH	15539	65%	48,153	18,063	73,526
CSAA GEN INS CO	37770	68%	23,422	7,918	34,304
CSAA FIRE & CAS INS CO	10921	70%	543	184	772

▶ TRISURA

65%

18,975

2,987

29,218

▶ AIG

63%

115,285

41,386

182,141

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
NATIONAL UNION FIRE INS CO OF PITTSB	19445	63%	58,491	21,006	92,419
AMERICAN HOME ASSUR CO	19380	63%	53,477	19,205	84,497
COMMERCE & INDUSTRY INS CO	19410	63%	3,317	1,175	5,225

▶ AMERICAN FAMILY

62%

209,492

111,449

338,713

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
HOMESITE INS CO OF THE MIDWEST	13927	63%	173,829	86,064	273,779
AMERICAN FAMILY CONNECT PROP & CAS I	29068	60%	21,082	12,404	35,222
HOMESITE INS CO OF CA	11005	48%	13,979	12,828	28,869
MIDVALE IND CO	27138	71%	602	153	843

▶ Pacific Specialty Insurance Company

61%

10,893

4,079

17,904

▶ California Casualty Indemnity Exchange

60%

10,368

4,796

17,267

▶ MERCURY GEN

60%

40,281

22,092

67,318

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
CALIFORNIA AUTOMOBILE INS CO	38342	59%	23,069	12,244	38,966
MERCURY CAS CO	11908	61%	17,212	9,848	28,352

▶ PROGRESSIVE

60%

11,627

6,660

19,436

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
PROGRESSIVE CAS INS CO	24260	60%	7,009	4,083	11,720
ASI SELECT	14042	59%	2,459	1,381	4,197
UNITED FINANCIAL CAS CO	11770	65%	1,398	681	2,161
PROGRESSIVE NORTHWESTERN INS CO	42919	56%	481	325	858
PROGRESSIVE SPECIALTY INS CO	32786	56%	280	190	500

▶ Stillwater Property and Casualty Insurance Company

59%

8,639

1,824

14,526

▶ Ocean Harbor Casualty Insurance Company

59%

4,983

1,510

8,402

▶ MUNICH RE

59%

25,667

15,499

43,624

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
AMERICAN MODERN HOME INS CO	23469	59%	9,935	6,001	16,887
AMERICAN FAMILY HOME INS CO	23450	59%	8,280	4,999	14,072
AMERICAN MODERN PROP & CAS INS CO	42722	59%	5,796	3,500	9,851
AMERICAN SOUTHERN HOME INS CO	41998	59%	1,656	999	2,814

▶ WR BERKLEY

59%

1,737

579

2,956

▶ Civil Service Employees Insurance Company

59%

1,192

640

2,030

▶ CSE Safeguard Insurance Company

59%

595

320

1,014

▶ PALOMAR HOLDINGS

58%

2,728

4,683

▶ Stillwater Insurance Company

57%

29,393

16,962

51,142

▶ AMICA MUTUAL

57%

39,598

16,039

68,900

▶ LIBERTY MUTUAL

57%

473,229

288,311

829,954

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
LIBERTY MUT INS CO	23043	57%	282,032	170,491	492,792
EMPLOYERS INS CO OF WAUSAU	21458	57%	45,125	27,279	78,847
LIBERTY MUT FIRE INS CO	23035	57%	45,125	27,279	78,847
OHIO CAS INS CO	24074	57%	45,125	27,279	78,847
SAFECO INS CO OF AMER	24740	57%	33,844	20,459	59,136
PEERLESS INS CO	24198	53%	21,978	15,524	41,485

▶ UTICA

57%

5,377

2,764

9,454

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
UTICA MUT INS CO	25976	57%	5,245	2,719	9,260
GRAPHIC ARTS MUT INS CO	25984	68%	132	45	194

▶ AUTO CLUB ENTERPRISES

57%

146,732

91,110

259,050

▶ KEMPER

56%

5,319

2,840

9,458

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
KEMPER INDEPENDENCE INS CO	10914	60%	3,566	1,503	5,922
UNITRIN AUTO & HOME INS CO	16063	59%	1,407	634	2,390
UNITED CAS INS CO OF AMER	11142	29%	315	696	1,092
MERASTAR INS CO	31968	57%	29	7	51
UNITRIN DIRECT INS CO	10226	67%	2	0	3

▶ AUTO OWNERS

55%

3,443

1,710

6,237

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
CALIFORNIA CAPITAL INS CO	13544	55%	2,387	1,186	4,325
EAGLE W INS CO	12890	55%	626	310	1,133
MONTEREY INS CO	23540	55%	430	214	779

▶ MARKEL

54%

4,817

2,784

8,854

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
MARKEL INS CO	38970	54%	2,283	1,341	4,249
MARKEL AMER INS CO	28932	54%	1,359	797	2,529
STATE NATL INS CO INC	12831	58%	493	261	845
SURETEC INS CO	10916	54%	435	255	809
NATIONAL SPECIALTY INS CO	22608	59%	247	130	422

▶ CINCINNATI FINANCIAL

54%

20,396

6,928

37,540

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
THE CINCINNATI INS CO	10677	55%	12,442	3,955	22,610
THE CINCINNATI CAS CO	28665	53%	7,954	2,973	14,930

▶ HARTFORD FIRE & CAS

53%

74,954

55,296

141,008

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
HARTFORD FIRE INS CO	19682	53%	37,499	27,696	70,569
HARTFORD ACCIDENT & IND CO	22357	53%	29,539	21,815	55,588
HARTFORD UNDERWRITERS INS CO	30104	53%	3,614	2,670	6,802
HARTFORD CAS INS CO	29424	54%	1,489	1,037	2,752
TWIN CITY FIRE INS CO CO	29459	53%	1,355	1,001	2,551
HARTFORD INS CO OF THE MIDWEST	37478	53%	451	334	850
PROPERTY & CAS INS CO OF HARTFORD	34690	53%	451	334	850
TRUMBULL INS CO	27120	53%	285	209	536
SENTINEL INS CO LTD	11000	53%	271	200	510

▶ Benchmark Insurance Company

52%

6,528

4,713

12,474

▶ IAT REINS CO GRP

52%

4,262

3,182

8,241

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
HARCO NATL INS CO	26433	52%	1,373	1,025	2,655
TRANSGUARD INS CO OF AMER INC	28886	52%	1,331	995	2,574
WILSHIRE INS CO	13234	52%	985	735	1,904
OCCIDENTAL FIRE & CAS CO OF NC	23248	52%	573	427	1,108

▶ FARMERS

51%

705,758

616,954

1,374,999

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
FARMERS INS EXCH	21652	48%	269,312	266,873	563,431
FOREMOST INS CO GRAND RAPIDS MI	11185	59%	243,819	158,231	414,695
MID CENTURY INS CO	21687	49%	83,265	82,511	168,762
TRUCK INS EXCH	21709	49%	40,331	39,967	82,237
FIRE INS EXCH	21660	48%	39,031	38,677	81,657
FARMERS INS CO OF OR	21636	42%	10,140	12,646	24,092
CIVIC PROP & CAS CO	10315	48%	5,204	5,157	10,888
EXACT PROP & CAS CO INC	10318	48%	5,204	5,157	10,888
ECONOMY FIRE & CAS CO	22926	56%	5,938	4,217	10,597
NEIGHBORHOOD SPIRIT PROP & CAS CO	10317	48%	2,706	2,685	5,642
21ST CENTURY PREMIER INS CO	20796	38%	808	833	2,110

▶ ALLSTATE

50%

1,577,390

1,422,153

3,128,993

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
ALLSTATE INS CO	19232	50%	1,382,673	1,262,161	2,755,910
ALLSTATE IND CO	19240	47%	113,523	116,615	239,968
INTEGON NATL INS CO	29742	65%	30,997	13,936	47,855
ALLSTATE PROP & CAS INS CO	17230	56%	22,745	15,857	40,562
ENCOMPASS INS CO	10358	63%	13,570	6,603	21,407
MIC GEN	38660	63%	7,819	3,661	12,410
NATIONAL FARMERS UNION PROP & CAS	16217	61%	2,837	1,027	4,672
NATIONAL GEN INS CO	23728	55%	1,014	567	1,829
NATIONAL GEN ASSUR CO	42447	58%	858	447	1,489
CENTURY NATL INS CO	26905	54%	794	488	1,476
ESURANCE PROP & CAS INS CO	30210	40%	555	762	1,378
INTEGON PREFERRED INS CO	31488	9%	3	29	35
NATIONAL GEN PREMIER INS CO	12832	100%	2	0	2

▶ CUMIS Insurance Society, Inc.

50%

18,506

15,395

37,033

▶ UNITED SERV AUTOMOBILE ASSN

50%

1,805,896

1,738,990

3,628,648

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
USAA	25941	49%	761,285	743,109	1,538,620
USAA CAS INS CO	25968	50%	440,924	413,155	873,191
USAA GEN IND CO	18600	50%	386,360	372,945	778,776
GARRISON PROP & CAS INS CO	21253	50%	217,327	209,781	438,061

▶ ASSURANT INC

49%

45,122

41,701

92,725

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
AMERICAN BANKERS INS CO OF FL	10111	48%	42,356	39,713	87,547
AMERICAN SECURITY INS CO	42978	50%	2,159	1,812	4,326
STANDARD GUAR INS CO	42986	71%	607	176	852

▶ US Coastal Property & Casualty Insurance Company

49%

3,052

1,316

6,289

▶ ZURICH

46%

3,757

2,729

8,134

▶ Aegis Security Insurance Company

44%

4,181

1,302

9,444

▶ HOME STATE

43%

19,722

14,645

45,362

▶ DB Insurance Co., Ltd.(U.S. Branch)

37%

1,991

2,008

5,372

▶ Spinnaker Insurance Company

35%

19,199

29,766

54,962

▶ Lemonade Insurance Company

34%

32,662

54,374

96,451

▶ MAPFRE

30%

1,583

2,989

5,231

Member companies (largest first)

Company	NAIC	Paid rate	Closed paid	Closed unpaid	Reported
AMERICAN COMMERCE INS CO	19941	30%	900	1,700	2,975
COMMERCE W INS CO	13161	30%	472	891	1,560
MAPFRE INS CO	23876	30%	211	398	696

▶ Sutton National Insurance Company

26%

2,259

4,391

8,712

▶ KnightBrook Insurance Company

21%

670

1,511

3,155